Yes, it is happening in India. The Government has setup an online grievance form. You can lodge and track your complaints at http://www.pgportal.gov.in The site gives various details on how your grievances will be handled. Such initiatives goes on to show that we do have some smart people working in our Govt offices. This is an excellent initiative and deserves all the appreciation. How effectively does this get implemented will have to be watched. I pray that this gets implemented with all integrity, transparency and sincerity. But, for that to happen, the Govt (read as - the ruling party and other political parties of our nation) needs to adhere to the noble principles - integrity & sincerity !! Will they ??
1 comment:
I agree with you, this initiative needs to be appriciated. I pray to god that this should not follow the lines of railway redressal system, which is of no use.
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